Meet the Team
Real People. Real Stories.
"Jaclyn was such a great resource as we navigated the purchase of our first home! She was a wealth of knowledge from showing us hidden gem neighborhoods we otherwise would have overlooked to negotiating a competitive offer that ended up securing our dream home over 10 other offers! I couldn't have imagined going through this process without her and recommend her to anyone looking to buy or sell in Austin and surrounding towns!"
Angela Masciarelli
"I highly recommend Jaclyn. She helped me buy my first house, and did so in a knowledgeable and professional manner. I appreciate the assistance and guidance she provided me during the home-buying process, and would not hesitate to work with Jaclyn again."
Home Buyer
"Jaclyn helped make a very stressful process more bearable in the way that she approached the sale of a property, and the purchase of a new property. We were able to manage the many moving parts of the process only with the help of her and her staff. We are very happy with our new home and cannot recommend Jaclyn enough."
Jacob P.
"Jaclyn is a consummate professional. She's knowledgeable and enthusiastic, but also patient and a great listener. She was interested solely in making sure my partner and I got what we wanted out of this experience, as opposed to pushing for a faster outcome at our expense. I can't recommend her enough!"
Devon W.
"Jaclyn is an exceptional REALTOR® - highly recommend!"
Laura Libby - Home Buyer
"We had a fabulous experience with Jaclyn. Not only is she incredibly knowledgeable about Austin and the entire process of buying a home, she kept our unique needs in mind at every house we went to see. I always felt like I was in good hands and we are completely thrilled with our house. I highly recommend her -- she was amazing at every step of the way!"
Bethany Nagel
"Couldn't recommend Jaclyn enough! She made our first home buying experience feel straightforward and easy. She was very responsive, always there to answer our questions, and was especially helpful in the negotiation process. I will be sending all of my friends and family to her in the future."
Jordan Hand
"Another great experience working with Jaclyn purchasing a house. She is attentive to my specific requirements and makes the extra effort to provide a personalized service. I can count on her jumping into action when we need to make an offer in this fast moving market and gives me the guidance and advice of her valuable experience. From start to finish she delivers everything I need with a smile. Thanks!"
Home Buyer
"There's a reason Jaclyn has glowing reviews; She is a dream real estate agent. She is trustworthy, has extensive experience and knowledge, and is an unwavering advocate for her clients. Did I mention she is endlessly patient? She stuck with us for well over a year as we hunted for our first home and she was never anything but encouraging, hopeful, and enthusiastic. She is not only a wonderful Realtor®, but truly a great human being! Will certainly use her for any future realty needs, and have already recommended her to many!”
Home Buyer
"Jaclyn listened to our wants, needs and desires and graciously worked with us as we honed in our our perfect property. She was always responsive, kept us regularly informed when things were our of her control and went above and beyond to make sure everything came together around our busy schedule to close on time. We couldn't have asked for better service and highly recommend her to help you find your next dream home."
Anthony Lauchner, Home Buyer
"Jaclyn was such a pleasure to work with and was a great advocate for us in the process of getting our home! She helped us every step of the way and accommodated our schedules and needs. She was extremely informative, communicative, prompt, professional, and so enjoyable to work with. She consistently went to bat for us when our lender was causing delays with our closing process, and was extremely supportive and understanding of our wants and needs. Her team at Access Realty was equally helpful and professional, and were on top of every step in our home-buying process. I highly recommend Jaclyn and Access Realty to anyone looking to purchase a home in Austin!"
Ashlyn Bodenman, Home Buyer
"Jaclyn set up a viewing for us at one of her lease properties but was not able to make it. We loved the house and we’re told directly that if we submitted a deposit the house would be immediately taken off the market. We submitted the deposit on site since we loved it so much. As we were waiting to hear about our application status we were made aware that Jaclyn showed the property three days after we submitted our deposit and allowed another party to submit a deposit as well. We were directly told that submitting our deposit would HOLD the property for us. It seems as though Jaclyn wasn’t the showing agent for us therefor she showed and allowed another party to submit an application under her name. I am shocked at how unethical and unprofessional this is. She through not only us under the bus but also the agent that showed us the property. There are plenty of ethical agents out there that have your best interest in mind, Jaclyn does not appear to be one of them."
Morgan Taylor
There's a reason Jaclyn has only 5 star reviews; She is a dream real estate agent. We've now worked with her on two property purchases, and she truly embodies all of the qualities you'd want in your REALTOR®: She is trustworthy, has extensive experience and knowledge, and is an unwavering advocate for her clients. Did I mention she is endlessly patient? She stuck with us for well over a year as we hunted for our first home and she was never anything but encouraging, hopeful, and enthusiastic. She explains everything (and is happy to re-explain as many times as needed), she asks all the right questions (of you, your inspectors, your builders, etc.), and even when the COVID crisis emerged, she worked with us to continue our home search in safe ways. She is not only a wonderful REALTOR®, but truly a great human being! Will certainly use her for any future realty needs, and have already recommended her to many!
Marilyn Arenas, Home Buyer & Seller
"I've worked with Jaclyn for over 7 years. Her drive to learn, educate, represent and guide is impeccable. She is one of the most driven agents in Austin."
Tiffany Russell
"As first time home buyers, Jaclyn exceeded our expectations and made finding our dream home a great experience. We highly recommend her!"
Eric Smith - Home Buyer
"As first time home buyers we feared that the process would be very overwhelming and complicated, but at our first meeting with Jaclyn, she walked us through the entire process step by step. Her knowledge and confidence made it all seem so doable! She was quick to respond when we had questions and was genuinely excited both to show us homes and when we found our perfect home. Even after we selected our home, she was with us every step of the way through the inspection, negotiation and closing. She continuously had great advice and opinions on how to handle each situation that arose, but was neither pushy nor impatient with us no matter how many questions we had! We absolutely recommend Jaclyn whole heartedly and couldn't have asked for a better experience!"
Caitlin G.
"Jaclyn is such an amazing REALTOR®! She helped us find our forever home. Jaclyn is highly responsive, knowledgeable, and just a great human being. She still helps us even after we closed on our home. We cannot recommend Jaclyn enough!"
Sabrina A.
"Jaclyn was very communicative and knowledgeable about not only the areas we were looking in, but the types of houses we were interested in. She was responsive and flexible when it came to home tours so that we could regularly see homes same-day (the market moves fast!), and gave us invaluable input during the process. We'd highly recommend working with Jaclyn and her team!"
Nicole Gartside
"Jaclyn was such a pleasure to work with and was a great advocate for us in the process of getting our home! She helped us every step of the way and accommodated our schedules and needs. She was extremely informative, communicative, prompt, professional, and so enjoyable to work with. She consistently went to bat for us when our lender was causing delays with our closing process, and was extremely supportive and understanding of our wants and needs. Her team at Access Realty was equally helpful and professional, and were on top of every step in our home-buying process. I highly recommend Jaclyn and Access Realty to anyone looking to purchase a home in Austin!"
Ashlyn Bodeman
"Jaclyn was amazing in every way! She was prompt, and always easy to communicate with... my partner and I were in the market for a fixer-upper, but Jaclyn seemed to understand how much work we would be willing to put into a house, and helped steer us in the right direction. I am so SO happy with our new home, and grateful for her patience, expertise, and kindness during the home buying process. HIGHLY recommend!"
Kathleen Broussard
"Jaclyn made buying the 1st future rental house a breeze! She was very good at finding options for the houses we wanted to look at that fit the criteria we were looking for! She provided insight into what we had questions about! Used her to buy the 1st one and will plan on using her to buy more future investment properties!
Dakota Heim, Home Buyer & Investor
"Jaclyn was fantastic to work with. We were first-time home buyers with a lower budget entering a very difficult Austin market, and took almost two months to find a home. Throughout the home buying process, Jaclyn was encouraging and dedicated, helping us to make competitive offers on homes that fit our priorities. She was honest about the promise and pitfalls of all the homes we visited, and intensely knowledgeable about the market as a whole. We love the home we ended up in and would recommend Jaclyn to anyone. She's a pro!"
First Time Home Buyers
"Jaclyn helped my wife and I find and purchase our first home. There aren't enough kind words in the English language to describe her. Jaclyn was extremely knowledgeable, responsive and honestly fun to work with. She knows the Austin market well, and helped us ride the divide between putting up our best and highest offer vs. acting like crazy people. She never pushed us to look at or consider anything that wasn't on our wish list. She made honest assessments of every place we visited, and knew all the little things to look for to gauge craftsmanship in a home. She also went to bat for us as buyers - whatever we wanted, she fought for. We cannot recommend her more highly if you are buying (or selling!) a home."
Tom & Laura Whiteside - Home Buyer
"Couldn't recommend Jaclyn enough! She made our first home buying experience feel straightforward and easy. She was very responsive, always there to answer our questions, and was especially helpful in the negotiation process. I will be sending all of my friends and family to her in the future.”
Home Buyer
"My experience with Jaclyn could not have been better. We looked for a long time to get me exactly what I wanted and without her willingness to go the extra mile, that wouldn’t have happened and I would have had to “settle”. She still had to do a lot of hand-holding for me through the process, but she was always there, and if she didn’t immediately have the answer to my question, she quickly found out. She was the BEST and always friendly and optimistic and kind to boot. I cannot recommend her enough!”
Home Buyer
"Jaclyn was absolutely awesome! It was our first time buying a home but I can't imagine finding a better REALTOR®. She made finding our dream home a smooth process and was there guiding us the entire way. We can't recommend Jaclyn enough!"
Eric Smith
"Jaclyn has helped our family twice both in purchasing our first home and then to help us sell it five years later (in the midst of a changing market when selling it was not as easy as it was during the pandemic!). She helped us navigate how to get our home ready to list it and how to price it competitively to drive interest in the home. We had offers right away, and she helped us through a successful closing. We love working with Jaclyn!"
Amanda Flores & Luigi Maldonado - Buyers & Sellers
"Our recent home-buying experience with Jaclyn Houghton was an absolute pleasure. Jaclyn found us the perfect house and then made sure we were able to secure it. We couldn’t be happier!"
L. Hills
"Jaclyn was great. She was quick to respond to any of my questions and incredibly friendly. Where another REALTOR® refused to help because she said it was "impossible" to find a place with my dog, Jaclyn didn't blink. She remained upbeat through my pickiness, my ever changing prospective roommates, and was quick to inform me when she didn't feel a house was right for me (or if there had been complaints about a landlord). She's incredibly friendly, hard working, and very knowledgeable about the city. I'd happily recommend her to anyone."
Zach Shifrin
"Jaclyn is a fantastic REALTOR® and was wonderful throughout our home-buying process. She was knowledgeable, efficient, and she kept us updated step-by-step. It doesn't hurt that she's incredibly kind, and a great listener. We were buying remotely, so she went out of her way to make sure we felt comfortable before making an offer with video and Facetime walkthroughs and transparent, honest assessments of the pros and cons of each house we looked at. We trusted her implicitly because she knew exactly what we were looking for. Thank you for your help, Jaclyn!"
Home Buyer
"Jaclyn is a lovely REALTOR® who has helped me out on multiple house hunting sessions. She is very friendly and makes the whole process of finding a place to live very enjoyable. Her knowledge of the various aspects involved in renting or buying a place gives you the confidence that you are getting the best service available. She is always on the ball and in frequent communication when it is needed. It's obvious from her work that she cares that you find the right place and makes a special effort to do so."
Home Buyer
"As first time home buyers, Jaclyn exceeded our expectations and made finding our dream home a great experience. We highly recommend her!"
Eric Smith
"Jaclyn is an exceptional REALTOR® - highly recommend!"
Laura L
"Jaclyn helped my husband and I rent our first place after relocating to Austin in the Fall of 2019 and most recently helped us purchase our first home. She was such a wealth of knowledge about the Austin neighborhoods and recommending the best fits for us - this was especially helpful since we were new to the area. Her excellent negotiation skills secured us our dream home when there were over 10+ other offers on the house! She was super communicative throughout the entire process, answered all our questions and even offered helpful advice to guide us through the inspection and closing period. We highly recommend Jaclyn for any of your real estate needs!"
Repeat Clients
"Jaclyn has been my agent for 2 home purchases. She is extremely knowledgeable about the area. She's a very hard worker, and I trust her to handle the entire process from start to finish. I'd highly recommend her to anyone looking in the area."
Andy L.
"Jaclyn is an exceptional real estate agent in Austin, delivering a seamless and enjoyable home buying and selling experience with a five-star rating. She expertly guides clients through every step, providing prompt answers to all queries. Her professionalism shines in managing home sales, ensuring a smooth process while proactively addressing any challenges. I highly recommend her services to anyone in the Austin area seeking to buy or sell!"
Amber Zerger
"Jaclyn helped my wife and I find and purchase our first home. There aren't enough kind words in the English language to describe her. Jaclyn was extremely knowledgeable, responsive and honestly fun to work with. She knows the Austin market well, and helped us ride the divide between putting up our best and highest offer vs. acting like crazy people. She never pushed us to look at or consider anything that wasn't on our wish list. She made honest assessments of every place we visited, and knew all the little things to look for to gauge craftsmanship in a home. She also went to bat for us as buyers - whatever we wanted, she fought for. We cannot recommend her more highly if you are buying (or selling!) a home."
Tom Whiteside
"Jaclyn was so thoughtful and kind. She really made the entire experience of finding and buying a home a dream. Thank you Jaclyn."
Travers Swan
"Jaclyn did a superb job helping my partner and I find a great home to rent in Austin. With 150 people moving to Austin every day, the real estate market moves quickly. You need help. And Jaclyn is someone who knows the market, is detail-oriented, and business savvy. She's got hustle and won't settle for anything less than getting you exactly what you want (when we changed our mind after we thought we thought we found the right place, she didn't hesitate to take us around to as many other properties as we needed until we found the one we rented). Great experience, highly recommend."